This privacy policy describes how Estabena café and restaurant collects, uses, discloses and manages any ‘Personally Identifiable Information’ (PII) we collect from you. It also describes how you can access or correct your personal information, and how to contact us if you have any questions as to how your personal information is handled under this Privacy Policy. We reserve the right to change this Privacy Policy from time to time as our business processes and practices change.
These Website Policies and Terms of Use may be changed or updated occasionally to meet new requirements and standards. Therefore, we encourage you to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Estabena website is owned and maintained by
Your consent to this Privacy Policy
By using our website, submitting personal information or subscribing to our newsletter, you agree that we may collect, use and disclose your personal data in accordance with the purposes and uses identified in this Privacy Policy. If you do not agree with any of the terms of this Privacy Policy, please do not use the website or submit any personal information.
What personal information do we collect from you?
When registering on our website, or subscribing to our newsletter and/or special offers, as appropriate, you may be asked to enter your name, email address.
How do we protect your information?
We take all reasonable steps to ensure that the personal information we hold is protected from misuse, interference, loss, unauthorised access, modification or disclosure by the use of various methods, including secure physical and technological storage.
Our website is subject to a regular, scheduled maintenance cycle, during which our site is scanned for security vulnerabilities in order to make your visit to our site as safe as possible. We take remedial action against these vulnerabilities as appropriate.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have controlled access rights to such systems, and are required to keep the information confidential.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, view at your browser’s Help Menu to learn the correct way to modify your cookies. Should you choose to continue to use cookies, then your continued use of this website indicates your acceptance of, and consent to, our use of cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Information we collect when you make a booking:
We use approved third parties to operate our reservations platform. They will send you an automated email or message to confirm your booking details and may send further service emails if there is a change to your booking. We might send a service email giving you the opportunity to review your dining experience, so that we can make any necessary improvements.
Information we collect about you on our Site:
With regard to each of your visits to our Site we may automatically collect the following information:
information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, date and time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’ page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Information you give to us. We will use this information:
to provide you with the information, products and services that you request from us;
to provide you with information about goods or services we feel may interest you, where you have consented to us contacting you for the purposes of marketing or other promotional purposes. If you are an existing customer, we will only contact you or share information with you by electronic means (e-mail, social media or SMS) If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data;
to validate discounts and verify your identify; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you and others;
to notify you about changes to our service; to ensure that content from our site is presented in the most effective manner for you and for your computer.
How can you request not to receive direct marketing?
We will only ever send you direct marketing communications if you choose to subscribe to our newsletter and/or special offers.
If you have subscribed to our newsletter and/or special offers and no longer wish to receive such communication, please follow the ‘unsubscribe’ instructions in that communication or on our website, or otherwise email us at _________________ providing us with your name and e-mail address. Please provide us with information about the direct marketing communication you no longer wish to receive.
Who do we disclose your personal information to?
We do not sell or share or otherwise disclose your personal information to any third party other than:
To entities who assist us in our services, managing our newsletter, surveys, events and promotions, contractors, data storage and management companies Where required by law, or to government and enforcement agencies or individuals appointed by a government responsible for investigating and resolving disputes or complaints Some of the advertisements you may see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
How do we hold your personal information and keep it secure?
We hold your personal information in a combination of electronic and hard copy files. We may store your personal information with a third-party data storage provider.
Where we provide your personal information to third party service providers, we require them to keep it secure and only use or disclose it for the purpose for which it was provided.
Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information that we hold.
How to contact us
We value your comments, complaints and suggestions to help improve our restaurant website private policy. Thus, we encourage you to contact us 800 743 742 or email us at hello@estabenadubai.com.
How can you access further information about this Privacy Policy?
If you have any questions in relation to this Privacy Policy, you can contact us via either the mailing address, email or phone number listed above.
